AUBURN HILLS, MI
2025 Autoliv Technical Center Redesign
Our Intention
To reimagine the Highway experience journey within the Auburn Hills facility—an innovation hub designed to support and elevate everything you do.
A central space intended to leave a lasting impression on customers, suppliers, and employees alike. It’s a place to showcase innovation, spark imagination, foster collaboration, and host company-wide gatherings and presentations.
While the Highway will be a place of continual change, our key behaviors to take ownership, add value, collaborate, make things easy and be curious will always remain the same.
Journey Considerations
When defining our experience journey for the highway, we took into consideration three levels:
Audience Level
“The Waders”
For people quickly looking for information. Five minute summary and may come back later.
“The Divers”
For people that want to dive deeper and evaluate the product or solution on multiple levels.
Engagement Level
By Role
C-suite level (executive summary)
Engineer level (blueprint level)
By Navigation
Self discovery (unmanned)
Guided discovery (SME demoed)
By Functionality
LED screen supported
IPad supported
Experience Level
Exhibit Attraction
Creative cues that peak interest and curiosity
Exhibit Engagement
Create instant touchpoints for SMEs to engage customers on a personal level
Exhibit Immersion
Create a hands-on experience that draws customers into the product’s world
Exhibit Reward
Create a call to action and continue the conversation
INSPIRATION
Design
CONCEPT 2